Frequently asked
questions.
Everything you might want to know about orders, shipping, returns, sizing, payments, and B² Apparel Plus. Tap any question to expand the answer.
FAQs
Orders & Shipping
How long does shipping take?
Most orders are processed within 2-5 business days. Once shipped, delivery typically takes 3-10 business days depending on your location.
Do you offer tracking information?
Yes! Once your order ships, you'll receive an email with tracking information so you can follow your package's journey.
Do you ship internationally?
Currently, we ship within the United States. International shipping options may be added in the future.
Can I cancel my order?
Yes! As long as you request to cancel before your order is fulfilled. Once your order has been fulfilled you will have to wait for the item(s) to be received, then request a return.
Returns & Exchanges
What is your return policy?
We want you to love your purchase! If there is an issue with your order, please contact us within 30 days of delivery.
Do you accept exchanges?
Yes, exchanges may be available for damaged, defective, or incorrect items. Contact us with your order number and photos if applicable.
What if my item arrives damaged?
Please email us within 7 days of receiving your order with photos of the damaged item and packaging. We'll work quickly to resolve the issue.
Are personalized or custom items refundable?
Due to the custom nature of personalized products, these items are typically non-refundable unless they arrive damaged or incorrect.
Products & Sizing
How do I know what size to order?
Each product includes a sizing guide. We recommend reviewing the size chart before placing your order.
Do colors look exactly like the photos?
We do our best to accurately display colors, but slight variations may occur due to different screen settings and lighting.
Are your products made to order?
Many of our items are made-to-order, helping reduce waste and allowing us to offer unique designs.
Payments & Security
What payment methods do you accept?
We accept major credit cards, debit cards, PayPal, Shop Pay, Apple Pay, and other secure payment options available at checkout.
Is my payment information secure?
Absolutely. Your payment information is encrypted and processed through secure payment providers.
Contact & Support
How can I contact B² Apparel Plus?
You can reach us by emailing support@bsquaredapparelplus.com. We strive to respond within 24-48 business hours.
Do you offer wholesale or bulk orders?
Yes! If you're interested in bulk or wholesale pricing, please contact us for more information.
Do you offer gift cards?
Yes! Digital gift cards are available and make the perfect gift for friends and family.
B² Apparel Plus
What makes B² Apparel Plus different?
At B² Apparel Plus, we focus on trendy, stylish, and unique products designed to help you express your personality. From apparel to accessories and home décor, we offer something for everyone.
Do you release new products?
Yes! We regularly add new collections, seasonal items, and exclusive designs. Be sure to subscribe to our email list and follow us on social media for updates.
We'd love to help 💕
Contact us and our team will get back to you as soon as possible.
Email: support@bsquaredapparelplus.com
Website: bsquaredapparelplus.com